Privacy Policy
Effective Date: 26-Oct-2024
Last Updated: 26-Oct-2024
Success 360 (Eleva) ("we," "us," or "our") is committed to protecting the privacy and safety of our users, including children and their parents. This policy outlines how we collect, use, store, and protect information from children (under 18), Adolescents, parents, and other visitors to our website and services. Please read it carefully to understand how we handle your data and the safeguards in place.
1. Information We Collect
- Personal Information
- For account creation, we may collect names, email addresses, and contact information from parents and/or children with parental consent.
- For children under 18, we collect minimal information as necessary and only with parental consent.
- Usage Data
- We may collect information on how our website is accessed and used, such as IP addresses, browser type, and activity on the site. This helps us improve our services and ensure site security.
- Cookies and Tracking Technologies
- We use cookies and similar technologies to enhance user experience and monitor site performance. Users can choose to disable cookies, but doing so may impact site functionality.
2. How We Use the Information
- Service Improvement
- To improve website functionality, educational content, and our services to better serve children and parents.
- Safety and Security
- To monitor and prevent unauthorized activities, fraud, or security issues.
- Communications
- We may send Success 360 (Eleva) event information, updates, and educational content to parents’ email addresses. Parents can unsubscribe at any time.
- Parental Notifications
- For children’s accounts, we may contact parents to verify consent or provide updates on the child’s use of our platform.
3. Parental Consent and Control
- Children’s Privacy: For users under the age of 18, we require verifiable parental consent before collecting any personal information. Parents have the right to access, update, or delete their child’s information at any time.
- Parental Supervision: We encourage parents to monitor their child’s activities online. Any personal data provided by children without parental consent will be deleted once discovered.
4. Information Sharing and Disclosure
- Service Providers
- We may work with trusted third parties for website hosting, analytics, or customer support, who agree to use data strictly for assisting us with our services.
- Legal Requirements
- We may disclose information if required by law or in good faith to protect Success 360 (Eleva)’s rights, safety, or property, or that of our users or others.
- Business Transfers
- In the event of a merger or acquisition, users will be notified of any changes to this policy or ownership of their personal data.
5. Data Security
- We implement security measures to protect against unauthorized access, alteration, or disclosure of personal information. This includes encryption, secure servers, and restricted access to data. However, please note that no security method is 100% foolproof.
6. Data Retention
- We retain personal data only as long as necessary for our services or to comply with legal obligations. Parents can request the deletion of their or their child’s data at any time by contacting us directly.
7. Your Rights
- Access and Correction
- Parents and users may access, correct, or update personal data collected by Success 360 (Eleva) by contacting our support team.
- Deletion and Withdrawal of Consent
- Parents may withdraw consent for their child’s data collection at any time, and we will delete all associated data.
- Complaints
- For questions, complaints, or data privacy concerns, users may contact us, and we will address them in accordance with applicable data protection laws.
8. Bangalore Jurisdiction Only
Any dispute arising shall be subject to the jurisdiction of the courts of Bengaluru only.
9. Contact Us
For any questions regarding this Privacy Policy or your data, please contact us:
*Note : Success 360 is being rebranded as Eleva
Email: ContactUs@ElevaPro.in
Phone: 8310057533
Changes to This Policy
Success 360 (Eleva) may update this Privacy Policy from time to time. We will notify users of significant changes and update the effective date.
Thank you for trusting Eleva with your information. We are committed to protecting your privacy and providing a safe environment for growth and learning.
